Accountants & Financial Advisors, we want to showcase our understanding and duty of care for our customers who work in the financial industry.
At Flexy Office, we understand that in order for your calls to be handled affectivity you will need to have someone confident on the phone. Someone who has dealt with being on the front desk a lot and can handle inbound calls. From sales calls, potential customers or even business to business calls all calls need to be handled with care. The caller needs to know that the person on the other side of the phone will deal with their enquiry and understands the importance. Our agents are experienced and have been in the customer service business. Each has developed the necessary confidence to handle any call.
Why is it a better option to go with us than other virtual office solutions or telephone answering services?
For the best results, we recommend getting the names and contact information of every individual at your firm. We understand that your clients will have developed a direct and intermate relationship with the accountant at your firm. So in order to facilitate a fluid flow of your customers calling in and getting to the right person we need to be kept as up to date as any member of your team.
We have provided tailor-made service for a number of financial advisors, accountants, estimators and surveyors. All of which have been using Flexy Office for some time now. Call answering isn’t the only service we provide. Flexy Office understands that most accountants & consultants will use a range of communications to connect with their customers. This is why we also provide meeting room space and a mailing address service. This is so that everything can be covered with one supplier. We do our best to make sure that our office is unbranded and that our calls are rotated around with the agents. This is to ensure that if you would rather your clients not know you are using a virtual office then you can remain private.
If your firm or business covers the finances for a particular industry then give us the information you would normally be asked. Every Flexy Office customers script has an FAQ that can contain as much information as you can give us. Flexy Office prides itself on staying in touch with current trends, new developments and important information. Our aim is to be as informed as possible. Understandably every business decides how they wish to bill their customers, if you have a breakdown or menu of your service then let us know. Our agents can handle basic sales inquiries and give out just the same information as an employee of your firm. Keeping staff busy with the work at hand instead of having to stop.
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